TrueFast

Support

Questions, bug reports, billing issues, or feature requests — send them here and a human will read them. Please include your device model, iOS version, Apple Watch model if relevant, and the TrueFast app version from Settings.

Email [email protected]

Getting started

TrueFast is built around a simple timer: choose a goal, start your fast, and edit the record later if your day changes. The free core includes one active schedule, full history, streaks, badges, fasting phase education, widgets, Live Activity, and Apple Watch support.

Common questions

Is the app free? Yes. The core timer, history, streaks, badges, widgets, Live Activity, and Apple Watch are free forever.
What does TrueFast Pro add? iCloud sync across devices, unlimited schedules, weight tracking with Apple Health, advanced 90- and 180-day charts, CSV export, and custom themes and app icons.
How do I restore a purchase? Settings in the app has a "Restore Purchases" option that re-checks your Apple ID entitlements.
Will sync work if I'm not Pro? No. Sync uses iCloud and is Pro-only. Free users run local-only with zero degradation.

Widgets, Live Activity, and Apple Watch

If widgets or Live Activity look stale, open TrueFast once so iOS can refresh the latest timer state. If a widget stays blank, force-quit the app once, reopen it, and then reload the widget. If Apple Watch progress does not update, confirm the watch app is installed and both devices are signed into the same Apple ID.

Sync, Apple Health, and export

Free users keep data local on device. TrueFast Pro users can enable iCloud sync across devices, track weight with Apple Health, review longer-range charts, and export CSV files. Sync is optional, and the app keeps working locally if you do not enable it.

Refunds

Purchases are handled by the App Store, so refunds go through Apple at reportaproblem.apple.com. If Apple denies a refund and you feel strongly, email support and we'll help where we can.

Data and privacy

How TrueFast handles data is covered in the privacy policy. If you want your synced data deleted, email support with the Apple ID email address you use for the app. Local-only data lives on your device and can be removed by deleting app data from that device.

Fasting safety

TrueFast is a timer and record keeper, not medical advice. Fasting may not be appropriate for children, teens, pregnant or breastfeeding people, people with a history of eating disorders, or people with certain medical conditions. Consult a qualified healthcare professional before fasting if you are unsure.